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ANZ To Introduce Dedicate Retirement Bankers Across All Branches
Australian banking major ANZ is training up its staff to enable it to offer specialist retirement bankers stationed across all its 820 nationwide branches by the middle of 2010.
The policy is as a result of the successful implementation of a pilot project last year in branches located along the eastern seaboard, which saw the introduction of retirement bankers in over 220 branches.
The specialists are available to offer free advice and tailored banking products for people planning or already in retirement.
Louis Hawke, ANZ’s managing director for retail distribution, said that less people were retiring in the traditional manner.
“Today’s retirees have different priorities, such as further education, travel, caring for grandchildren, starting businesses or working part-time,” Mr. Hawke said.
Mr. Hawke said, with an average retirement age 59 and the average life expectancy reaching 81, the average person has 20 years of retirement to fund.
ANZ believes that retirement is much more than just superannuation, and that many people had to change the way they bank in order to prepare for it or to draw from their savings.
The introduction of the policy of having dedicated retirement bankers comes after research by the lender on people older than 50 showing a majority of account holders had not reviewed their status since their accounts were first opened.
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