Customers urged over security as credit card fraud rises

Date Published : Monday, March 31, 2008

The number of incidents of credit card fraud across Australia has risen sharply over the last year, new research has revealed.

According to the Australian Payments Clearing Association (APCA), 16.7 out of every 100,000 using credit cards last year were fraudulent, up from 14.8 per 100,000 the previous year.

While not sounding like many, APCA claims that hi-tech nature of the fraudulent behaviour means that many more people could have their credit card account hijacked if they are not careful about keeping their details private in the future.

However, APCA has stated that it plans to introduce so-called chip and pin cards - which require four-digit Personal Identification Number, as in an Eftpos transaction, instead of a signature - in order to clamp down on the rising fraudsters in the credit card sector, the Australian reports.

The system has been a success in the UK, where fraudulent attacks on credit cards, as well as debit cards, reduced by 24 per cent in the system's first year of introduction.

However, as UK consumers have got used to the system, they have also been more relaxed with security. Figures from UK payments body APACS published last October found a 25 per cent rise in the amount of credit card fraud.

Carl Clump, chief executive officer of international e-commerce security firm Retail Decisions, told the publication: "We believe that fraudsters in Australia are already moving the same way they did in Europe.

"Credit card fraud is big business, international in reach and highly mobile in outlook. The key players are very smart, and are always looking for weaknesses."

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